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Capricorns Lair Complaint - Buyer Beware
Capricorns Lair Complaint

Capricorns Lair Complaint

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Buyer Beware


I have nothing but negatives and problems to report about this company - and as the below are FACTS, it is not slander.
They have taken my money, accused me of placing bogus orders and lying about paying (I have statements etc to PROVE they've had the money), a refusal to refund after cancelling - and then, to really make matters worse - they claimed the items HAD been shipped and gave tracking numbers - ALL of which were from that same day.
Buyer beware - this company is no good.


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Comments


Reginia says: (6 years ago)
 0
I've ordered from capricorns Lair in the past, and never had a problem. On July 5th, I ordered a 14k pentacle. On August 6th, they claimed they shipped it. I asked for a tracking no. Which I've always received the same day my items shipped. A week went by and still no tracking no. Or item. It was only Tuesday and I said I would wait until Friday and if still no item or tracking no. I would request my refund fron PayPal . Immediately they cancelled my order with no explanation of why they never gave me a tracking no. And accused me of threatening PayPal which was an all out lie. When does a company get so messed up where they can't give a tracking no? I believe they messed up and want to blame me and make it look as if I did something wrong. Stay far away from this company.



Reginia says: (6 years ago)
 0
I've orderd from this company in the past, and I've always received my items in a timely manner. On July 5th I ordered a 14k pentacle. On August 6, they claimed they shipped it out. I asked for a tracking no. Which I always received the same day they shipped. A week went by, no tracking no. Or item. It's a week later, Tuesday, and still nothing. I said if I don't receive it by Friday, I would request a refund from PayPal . That same day they cancelled my order with no explanation of never giving me a tracking no. And said I was threatening Paypal, which was an all out lie. I believe they messed up and was using that as an excuse to blame me like I did something wrong. When does a company get so messed up where they can't even get a tracking no? Stay far away from this company.



Reginia says: (6 years ago)
 0
I've purchased from Capricorns Lair in the past and I've always received my items in a timely manner as I've always ordered their 14k rings and pentacles. On July 5th, I orderd a 14k pentacle. On August 6, they claimed it was shipped. I asked for a tracking no. Which I've always received the same day it was shipped. A week went by and still no tracking no. Or item. It was on Tuesday when I said I would wait until Friday and if I didn't get the no. Or item, I would request a cancellation from Paypal. Immediately they accused me of threatening Paypal, which was an all out lie and cancelled my order with no explanation of why they never gave me a tracking no. When does a company get so bad when it's too difficult to even ask for a tracking no? I believe they messed up and never sent it out and they used that as an excuse to make it look like I did something wrong. All the bad reviews are right. They deserve to be out of business and they deserve the F rating. Stay far away from this company.




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